PRIVACY POLICY
Tune Marriage & Family Therapy Inc
Last Updated: 9/1/2026
1. Introduction
This Privacy Policy describes how Tune Marriage & Family Therapy Inc, DBA Tune Therapy ("we," "us," "our") collects, uses, discloses, and protects information obtained through this Website. **This policy applies to Website interactions only and does not replace our HIPAA Notice of Privacy Practices, which governs your Protected Health Information (PHI) once you become a client.**
2. Information We Collect
A. Information You Provide Voluntarily:
- Contact form submissions (name, email, phone number, message content)
- Newsletter sign-up information
- Intake form information (if submitted via Website)
- Information provided when scheduling a consultation
B. Automatically Collected Information:
- IP address
- Browser type and device information
- Pages visited and time spent on pages
- Referring website
- Cookies and similar tracking technologies (see Section 6)
C. Information We Do NOT Intentionally Collect via This Website:
We ask that you do not submit detailed personal health information, diagnosis information, or sensitive clinical details through general contact forms. Such information should only be shared through secure client portals or during actual clinical sessions.
3. How We Use Your Information
We use collected information to:
- Respond to inquiries and schedule consultations
- Provide requested information about our services
- Improve Website functionality and user experience
- Send newsletters or marketing communications (with consent)
- Comply with legal obligations
- Analyze Website traffic and usage patterns
4. HIPAA and Protected Health Information
Once you become a client, information you share in the therapeutic relationship is protected under HIPAA and is governed by our Notice of Privacy Practices, provided separately at intake. This includes:
- Clinical records
- Billing information
- Communications related to your treatment
Note: Email and contact form submissions through this Website are generally not secure or HIPAA-compliant unless specifically stated. Please do not send sensitive health information via general email or contact forms.
5. Legal Basis for Processing (California Residents)
Under the California Consumer Privacy Act (CCPA) as amended by the California Privacy Rights Act (CPRA), California residents have specific rights regarding personal information, detailed in Section 9 below.
6. Cookies and Tracking Technologies
We use cookies and similar technologies to:
- Remember user preferences
Types of cookies we use:
- Essential cookies (required for Website function)
- Analytics cookies
- Marketing/advertising cookies
You can control cookies through your browser settings. Disabling cookies may affect Website functionality.
7. Third-Party Service Providers
We may share information with third-party vendors who assist in Website operations, including:
- Web hosting providers
- Email marketing platforms (e.g., Mailchimp)
- Scheduling/EHR platforms (e.g., Sessions Health)
- Analytics providers (e.g., Google Analytics)
These providers are contractually obligated to protect your information and use it only for specified purposes. For HIPAA-covered services, we maintain Business Associate Agreements (BAAs) with relevant vendors.
8. Data Security
We implement reasonable administrative, technical, and physical safeguards to protect information collected through this Website. However, no method of transmission over the internet is 100% secure.
9. Your California Privacy Rights (CCPA/CPRA)
If you are a California resident, you have the right to:
Know: Request disclosure of personal information categories collected, used, disclosed, or sold
Delete: Request deletion of personal information (subject to legal exceptions, including HIPAA-protected health records)
Correct: Request correction of inaccurate personal information
Opt-Out: Opt out of the sale or sharing of personal information (Note: clarify if you do or do not sell/share data)
Limit Use of Sensitive Personal Information: Request limits on use of sensitive personal information
Non-Discrimination: You will not be discriminated against for exercising these rights
To exercise these rights, contact us at:
949-272-8250
19712 MacArthur Blvd Ste. 110
Irvine, CA 92612-2407
We will verify your identity before processing requests and respond within 45 days (extendable per CCPA guidelines).
We do not sell personal information.
10. Minors' Privacy
This Website is not directed to children under 13. We do not knowingly collect information from children under 13 without parental consent, in compliance with COPPA.
11. Data Retention
We retain Website-collected personal information only as long as necessary for the purposes outlined in this policy, or as required by law. Clinical records are retained per California law and professional licensing board requirements (typically 7 years for adults; longer for minors).
12. Your Choices
Marketing emails: You may unsubscribe at any time via the link in our emails
Cookies: Adjust browser settings to manage cookie preferences
Do Not Track: Our Website does not currently respond to Do Not Track (DNT) browser signals.
13. Changes to This Policy
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We may update this Privacy Policy periodically. Changes will be posted with a revised "Last Updated" date. Material changes may be communicated via email or Website notice.
14. Contact Us​
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For privacy-related questions or to exercise your rights:
Tune Therapy
19712 MacArthur Blvd Ste. 110 Irvine, CA 92612-2407
949-272-8250